Refund Policy

A WebNest AI plan costs ₹299 per user and gives one account 30 days of access with 2 million AI tokens. Access starts as soon as your payment is confirmed. The plan does not renew automatically: to continue after it ends, you pay again.

WebNest AI is a digital service that starts immediately, and each use costs us real AI usage. For that reason, all WebNest AI payments are final and non-refundable, except as set out in section 3. This includes unused tokens, unused days, and a change of mind after paying. Unused tokens and days end when the plan ends and do not carry over, except where a new plan is bought while the current one is still running.

Nothing in this policy limits any right you have under applicable law. We will refund you if:

• You were charged more than once for the same purchase.
• Money was taken but your plan was never activated, and we can't fix it within a reasonable time.
• WebNest AI could not be used because of a fault on our side that we can't fix within a reasonable time.
• A refund is required by applicable law.

Email vansh.duggal@webneststudio.co.in from your account's email address within 7 days of the payment, with your payment ID and what went wrong. Approved refunds go back to the original payment method through Razorpay. Your bank or payment provider may take several working days to show the money. A refund ends the access that payment gave.

Please contact us first so we can try to fix the problem. Contacting us does not affect your right to raise a dispute with your bank or payment provider. We may share the payment details and your acceptance of these terms when responding to a dispute.

Payments for client projects are covered by the written proposal, invoice or agreement for that project, and by our Terms & Conditions.